Privacy Policy

At Shahbaz Fabric Store, we deal with real people — people who trust us with their orders, their money, and their personal details. We don’t take that lightly. This page tells you exactly what information we collect, why we need it, and how we handle it. No legal jargon, just straight talk.

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What We Collect & Why

When you place an order or create an account with us, we ask for your name, contact number, email address, and delivery address. That’s it — only what we actually need to get your parcel to your door. We also collect basic device/browser info automatically (like your IP address and which pages you visited) purely to understand how people use our site so we can improve it.

We do not store your card or payment details — that’s handled entirely by our payment gateway providers who are PCI-DSS compliant. We never see your full card number.

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How We Use It

Your information is used to process your order, keep you updated on your delivery, and handle any issues if something goes wrong. If you’ve subscribed to our updates, we’ll occasionally send you new arrivals or promotions — and you can unsubscribe from those any time, no questions asked.

We also use it to spot unusual activity or potential fraud, which helps keep everyone’s accounts safe.

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Cookies

Like most online stores, we use cookies. They’re small files that sit on your device and help us remember things like what’s in your cart, whether you’re logged in, and how you generally browse the site. Without them, the shopping experience would be pretty frustrating.

We also use Google Analytics cookies to understand traffic patterns — which pages people visit, how long they stay, etc. This data is anonymous and only used to improve the site. You can turn cookies off in your browser settings if you’d like, though some parts of the site might not work properly.

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Who We Share Your Info With

We share the minimum required with the courier service that delivers your order — your name, phone number, and address. That’s necessary and unavoidable. Our payment processor receives what’s needed to complete the transaction. Outside of that, your information stays with us.

We never sell or rent your data to any third party. Period.

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Keeping Your Data Safe

Our website runs on HTTPS (SSL), meaning everything between your browser and our servers is encrypted. We limit who internally has access to customer data. That said, no system is 100% bulletproof — if you’re concerned, use a strong, unique password for your account and don’t share it with anyone.

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Your Rights

You have every right to ask us what data we hold on you, to correct it if it’s wrong, or to ask us to delete it altogether. If you’ve been getting our emails and want to stop, just hit unsubscribe — or reach out and we’ll handle it manually. No drama.

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External Links

Sometimes we link to other websites — brand pages, courier tracking portals, etc. Once you leave our site, we have no control over what those sites do with your data. Please check their own privacy policies if you’re concerned.

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Policy Updates

If we make meaningful changes to this policy, we’ll update the date at the top of this page. We don’t anticipate changing much, but if something major changes, it’ll be reflected here.

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Questions? Talk to Us.

If anything here isn’t clear, or you want to exercise any of your rights regarding your data, just get in touch. We’re here and we respond.